We accept eligible return requests within 14 days of delivery. Shoes must meet our return conditions, including indoor try-on only, original condition, tags, and packaging. Contact return@lucenteferro.com to request approval. Please read our full Return & Refund Policy for details.
Each pair is handcrafted to order. Please allow up to 7 days for crafting and preparation, followed by an estimated 4–7 days for delivery after dispatch.
Preparation and delivery times can vary depending on your order and destination. Customs clearance or shipping carrier delays may extend delivery times.
Express shipping options are available, but you have to contact us for faster deliver.
Yes. We offer complimentary shipping worldwide to the destinations we serve. Any applicable import duties or taxes are the customer's responsibility.
Once your order ships, you'll receive a tracking number via email. You can use this to track your package on our website or the carrier's site.
We accept all major credit cards, PayPal, and Google Pay for your convenience.
| US | UK | EU | CM | IN |
|---|---|---|---|---|
| 4 | 3 | 37 | 22.9 | 9 |
| 4.5 | 3.5 | 37 | 23.3 | 9.25 |
| 5 | 4 | 38 | 23.8 | 9.375 |
| 5.5 | 4.5 | 38 | 24.1 | 9.5 |
| 6 | 5 | 39 | 24.8 | 9.75 |
| 6.5 | 5.5 | 39 | 25.1 | 9.875 |
| 7 | 6 | 40 | 25.4 | 10 |
| 7.5 | 6.5 | 41 | 25.8 | 10.125 |
| 8 | 7 | 41 | 26 | 10.25 |
| 8.5 | 7.5 | 42 | 26.7 | 10.5 |
| 9 | 8 | 43 | 27.3 | 10.75 |
| 9.5 | 8.5 | 43 | 27.7 | 10.875 |
| 10 | 9 | 44 | 27.9 | 11 |
| 10.5 | 9.5 | 44 | 28.6 | 11.25 |
| 11 | 10 | 45 | 29.2 | 11.5 |
| 11.5 | 10.5 | 45 | 29.5 | 11.625 |
| 12 | 11 | 46 | 29.8 | 11.75 |
| 13 | 12 | 48 | 30.5 | 12 |
| 14 | 13 | 49 | 31.1 | 12.25 |
| 15 | 14 | 50 | 31.7 | 12.5 |
