Return & Refund Policy
At Lucente Ferro, we stand behind the quality of every pair we sell. If you're not completely satisfied with your purchase, we're here to help.
Returns
We accept returns within 30 days of the delivery date. To be eligible for a return, items must be:
Items that have been worn or customized are not eligible for return.
How to Initiate a Return
To start a return, please contact us at return@lucenteferro.com with your order number and reason for return. Once your request is approved, we will provide you with a free prepaid return label — return shipping is on us.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval status. If approved, your refund will be processed to your original payment method within 5–10 business days, depending on your bank or card issuer.
Damaged or Defective Items
If you received a damaged or defective item, please contact us immediately with photos of the item and packaging so we can resolve the issue promptly.
Contact Us
For any questions regarding your return or refund, please reach out to us at return@lucenteferro.com or visit our website at www.lucenteferro.com.
| US | UK | EU | CM | IN |
|---|---|---|---|---|
| 4 | 3 | 37 | 22.9 | 9 |
| 4.5 | 3.5 | 37 | 23.3 | 9.25 |
| 5 | 4 | 38 | 23.8 | 9.375 |
| 5.5 | 4.5 | 38 | 24.1 | 9.5 |
| 6 | 5 | 39 | 24.8 | 9.75 |
| 6.5 | 5.5 | 39 | 25.1 | 9.875 |
| 7 | 6 | 40 | 25.4 | 10 |
| 7.5 | 6.5 | 41 | 25.8 | 10.125 |
| 8 | 7 | 41 | 26 | 10.25 |
| 8.5 | 7.5 | 42 | 26.7 | 10.5 |
| 9 | 8 | 43 | 27.3 | 10.75 |
| 9.5 | 8.5 | 43 | 27.7 | 10.875 |
| 10 | 9 | 44 | 27.9 | 11 |
| 10.5 | 9.5 | 44 | 28.6 | 11.25 |
| 11 | 10 | 45 | 29.2 | 11.5 |
| 11.5 | 10.5 | 45 | 29.5 | 11.625 |
| 12 | 11 | 46 | 29.8 | 11.75 |
| 13 | 12 | 48 | 30.5 | 12 |
| 14 | 13 | 49 | 31.1 | 12.25 |
| 15 | 14 | 50 | 31.7 | 12.5 |